is a subsidiary of AXA Group, the global leader in insurance and asset management with over 166,000 employees. I had Tesco home emergency cover through SCUMBAG AXA INSURANCE I lost all heating and hot water and put an EMERGENCY claim in a plumber came 24hrs later and diagnosed the fan then went another week to only have the boiler condemed ? Clearly I should not have tried to stop more water damage happening and just left the radiator water to flow for the 6 plus hours it took the incompetent emergency engineer to arrive. To be followed the next day by engineer denying he had caused any damage in my house DO NOT INSURER YOU PROPERTY WITH TESCOS BANK(AXA UNDERWRITERS). They have used every trick in the book to wheedle out. It offers a range of insurance products including home insurance, car insurance and travel insurance, as well as landlord insurance, private health insurance and dental insurance.. AXA belongs to the AXA Group which owns several other brands including Swiftcover. Why choose AXA Home Insurance? When we complained to the contractor they told us that new scoping would be needed for the tiling repairs so they wouldn’t be fitting the vinyl, so at this point we had been 8 months without proper covering for our bathroom floors! Came out ASAP to investigate, claim wasn't upheld but impressed with service all the way through. We challenged AXA on this and eventually they accepted the repair cost for the kitchen ceiling was greater than initially believed and increased the settlement amount for this aspect, although we were still out of pocket for it. Axa Car Insurance - Bad service when you need to make a claim. Do not take out insurance with Axa, they are fraudsters. Is your home already insured by AXA Home Insurance? How well did Axa handle your home insurance claim? There are currently 5 customer review posted about AXA Home Insurance. Beneath contempt. By Tim Leonard 03 November 2020. ” AXA Insurance Reviews. We complained and subsequently the contracts had to do another site visit (why we have no idea! Founded in France in 1817, AXA is now one of the largest global insurers and provides cover for over 10 million customers across the UK. The claim for the water damage was just as bad dealing with rude incompetent staff having to argue and fight for every item which has been damaged/claimed for. To date... Vile company. After several visits to scope the work we were expecting the works to be agreed by the end of February. Mis-sold me a policy and refused to honour it putting me through years of hell. WRITING TO THEIR CEO WAS A WASTE OF TIME.THEY AGREED TO PAY SOME COMPENSATION AS TO THE WAY WE WERE TREATED.ONE OF THEIR COMPLEX CLAIM PERSON ON THE PHONE AGREED THAT BECAUSE THE ITEM WAS EXPENSIVE, THE INSURANCE COMPANY ARE RELUCTANT TO PAY. I should give zero stars for everything. And what premium do they have to pay for it? If so, then you can place your order on the AXA Home Insurance website with confidence. AXA Insurance UK plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Direct Line Home Insurance Plus - Unlimited buildings cover and up to £100,000 of contents cover with a £4,000 valuable single item limit. Real reviews from real people. Top 5 Home Insurance To calculate the top 5's we take the following factors into account: • All the star ratings the company/product has received, • The number of reviews • How recent the reviews are The rating is zero. Read independent reviews, consumer experiences, feedback and complaints right here! As the name already indicates, AXA Home Insurance is a company that offers home insurance policies. However, that rating reflects many products other than M&S home insurance (e.g., Aviva car and home insurance, savings, investments, pensions, etc.). I coincidentally went downstairs to get a glass of water. Mis-sold me a policy and refused to honour it putting me through years of hell. In my opinion the real measure of an insurance company is their customer service when you are unfortunate enough to claim. I could go on an on about this claim and how badly it is/has been handled but I won’t. Apparently AXA has no other contractors who service our area (North Essex) except the ones based in East London so we’re limited to them, or a cash settlement. How quickly did you get the policy documents? Out of 89 features in our database, our experts have selected the 31 most important ones. AXA Insurance Reviews. We are a family of 6, of which 4 are young children. Cut the tricky questions out so you can get cover in minutes. Compare three of the best home insurance companies. Made a claim on their Home Emergency insurance for a gas leak after being cut off immediately as per law requires (November, no heating, hot water, Cooking). We had humidity tests done on our kitchen ceiling and bathrooms after the drying company finished and they were still showing high levels a month afterwards. Get to know the best online shops and service providers from the impressions they with people. FROM OUR TORRID EXPERIENCE AND UNDER TWO YEARS LATER WE ARE STILL STRUGGLING TO SETTLE FOR ONE EXPENSIVE ITEM OF OUR CLAIM. An AXA Home Insurance Ad. I have just renewed for a second year with Axa and hope to stay with them in future. I tried my hardest to inform them of my intention and why should they charge £2000 when other companies quoted £1000? Great service easy to fill in the forms etc. I was previously with Prudential who were also pretty good but not in the same league, and then swapped to Churchill who without doubt were the worst company I have ever dealt with on all fronts. They operate in 64 different countries. PLEASE DO NOT INSURE WITH AXA BECAUSE THEY ARE HAPPH TO COLLECT YOUR MONEY BUT REFUSE TO PRIVIDE YOU WITH THE SERVICE WHEN YOU MAKE A CLAIM. Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great but fair enough. DON'T buy AXA HOME Insurance -it is a CON! POLICY NUMBER : DU HHS 5101386, Renewal rip off when I went to cancel they offered me a reduction... no way loyalty first or bye bye, Website is easy to sign in and access policy documents and its shows your level of cover so you easily tell what is or isn't covered without having to resort to pages of small print, always been reasonable cost and cover seems comprehensive. I have been with numerous insurance companies over the years and have yet to find a company that has offered the excellent service they have provided.... Axa Homesmart insurance has been absolutely brilliant. I RECEIVED THREE DOCUMENTS FROM AXA, TWO STATING YOU ARE COVERED AND A THIRD RECENT DOCUMENT STATING YOU ARE NOT COVERED. Axa's business insurance has a score of 3.3 out of 5 on Feefo from about 150 customer reviews in the past year. Ended up with £250 after chasing and chasing, lie after lie about the delays processing the claim..........Stay well clear. Get up to £50,000 of legal cover with HomeSmart and HomeSure (you’ll get £100,000 with HomeSafe), access to a free 24-hour legal helpline and discounts on services like conveyancing. A later date at the end of July was agreed, the work should have taken 2 days as per the scope of works, however when the contractors turned up at 8am they did not have all the necessary materials they had to go pick up this, in addition they didn’t seem interested in carrying out all the works on the scope and had to be challenged on this. They left our house at 11:30am the same day as they had “finished”. AXA's claims handling team contacted me roughly 12 days after the accident with their offer which was more than reasonable with several similar vehicles available on auto trader for the figure they offered. To compare home insurance companies across the board, we then calculated a Reviews.com score based on the following: Or has it been in the past? What kind of customer service do they offer? Axa home insurance reviews can tell you how good this product really is. The first two questions can be answered by looking on their website, but for hones answers to the other questions you can best rely on customers that have dealt with AXA Home Insurance. Best homeowners insurance 2020. Had an accident. They seem to have the most appallingly rude and incompetent staff you could possibly imagine across claims, customer service, legal and complaints. they help with everthing. Present in 57 countries, AXA's 160,000 employees and distributors are committed to serving our 108 million clients. 3 Months later after supplying AXA and the drainage company with videos and pictures from the damage done, neither AXA or the drainage company have taken any responsibility for damage to my recently refurbished house and are deeming me liable for cause and refused to pay for the damage to both bathroom and living room, none of which was present before engineer arriving on the 21st of May 2019  Told them I would buy a new car on 14th January and asked for help to carry on with the insurance. It was so easy with AXA. AXA my home insurer recommended and made an appointment for a drainage company (Lanes For Drains) to visit my property on the 21st of May to fix a partially blocked bath. Not all car insurance companies are created equal, but finding the right provider for your needs is essential. Use the table below to compare insurance … For over 65 years Saga has provided a range of products and services to over-50s in the UK. Article last updated – February 29, 2020 Due to demand from readers, I have decided to continue my review articles, focusing on investment and insurance providers. How quickly did you get the policy documents? Their legal advice team - Lyons Davidson Solicitors - are fantastic and have given me excellent advice time and time again. AXA agents for Hastings. Unfortunately, this was where things started to go wrong. Bharti AXA offers a wide range of insurance products including bike insurance, car insurance, health insurance, travel insurance, and home insurance. Efficient, caring, listening and competitive. Read reviews about this company with content insurance, home cover, legal expenses cover and more. Provides innovative insurance solutions for both personal and business needs. HOME EMERGENCY TEAM WON'T TOUCH BY SAYING EMERGENCY WITH "CHASE AND TRACE" LEAK IS NOT COVERED. I had a radiator burst in my bedroom which caused water damage through the ceiling into my lounge. They can inform you of everything you need to know. Very helpful and efficient when you need them the most. Our contractors repaired that damage professional and promptly, however we were now £300 out of pocket as the settlement (before the excess was deducted) hadn’t been sufficient. Great information to enable me to select the best policy. AXA have shown zero understanding, empathy or taken any responsibility for what has taken place and offered a deplorable £300 to fix all damages, after asking me to get several quotes for the repairs, which I supplied ranging from £4000-£4500 Axa are fraudsters, they use third party companies to escape from liability or to provide you with the service you are insured for. Reviews, complaints and customer experiences (5). You can get a quote or taking out an insurance policy by filling in an online form on their website. However, their definition of finishing involved them causing thousands of pounds of damage to our bathroom tiles, as they had failed to show due care and attention at our property. How is this fair? They reward this loyalty by charging me significantly more and refusing to reduce my quote. Reviews AXA Home Insurance. Axa (Intact) Home Insurance Reviews. I have been with them like for last 4 years, also got my covers for the car when I met with accident. Our Axa home insurance reviews can help you to find out this and much more. Have just renewed for a second year with AXA, they are APPALLING incidental ” wasn! Of covers and offers to it cash settlement to fix the repairs advised. Team - Lyons Davidson Solicitors - are fantastic and have been with them was a good.... Insurance quote can include buildings insurance and/or contents insurance be agreed by the of... 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