Turn on your computer. 2. Turn on your computer. Occasionally (after changing drive letters) I got the new one to unlock via USB 3 but then after one successful unlock it goes back to the “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock” error message. Click on the Add button and select Assign the following drive letter. 11:06. Verify that the drive appears in your computer's file management utility listing. Search for the Disk Utility program and then double-click it to open its main interface. An illustration of two cells of a film strip. Still want to run this unverified app?" Acronis True Image for Western Digital to back up their drives.) The program runs as a virtual CD-ROM drive on your system. I hope you read this last part becuase I need advice and have made great ground on this (after 3 days…lol). As a recommendation, please try using the drive a on a different computer. It’s as though there is some sort of conflict. The WD software installs the proper driver for your drive. 4. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. Also what happens if you say Yes to the question it asked if you still want to run the backup utility included on drive? A few words of thanks would be greatly appreciated. 1. Tip: When you set password next time, make sure you … Video. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer. Check the USB port of your Mac . 4. An illustration of two photographs. 2. Voilla!! The drive shows in disk management as unallocated and not initialized. How to add content to your drive from a computer. Powered by Discourse, best viewed with JavaScript enabled, Please help - WD Drive unlock problem (not the usual and a bit complicated). 3. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. The information will be used subject to terms and conditions, for advertising purposes. Connecting the Drive 1. Verify that the drive appears in your computer’s file management utility listing. But, i do remember i click on “Properties” of the WD Unlocker Drive…then another “Properties”… then i scroll for section disable drive and then click. c) Click on “ Repair your computer ” from the lower left corner. To unlock the hard drive unlock x: The x represents the letter of the hard drive that you want to unlock. Turn on your computer. You should eject the disk. This site contains user submitted content, comments and opinions and is for informational purposes only. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. You may contact WD support so that their technical team could offer any help. Software. How to remove WD Drive Unlock.exe If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? When I update the driver the WDpassport connected intermittantly but my laptop froze out. So, to unlock a WD external hard drive without a password, three software tools have been recommended by the experts. Will use it as a usb 2 until I upgrade my laptop. Download and install the WD Drive Unlock Utility on your system. The maximum storage capacity offered by this external hard drive is 4TB. Connect the drive to your computer as shown in figure 3. Check if the Mac computer detects the Western Digital external hard drive. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. Verify that the drive appears in your computer’s file management utility listing. Turn on your computer. 4. So any ideas what caused this? I think ASUS have scewed up. Just activate password protection and set your own personalized password. Before updating your security settings, you’ll need to enter your password one more time before saving. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other Recovering data from your WD My Passport Hard Drive … I think the virtual CD was somehow blocking the mounting of the drive. If you log out and back in, the same thing happens only the ‘WD Drive Unlock’ popup will tell you that the drive is unlocked. Connect the drive to your computer as shown in Figure 3. A [software component] will damage your computer message displays when printing or installing - Click Here It comes installed on Western Digital external hard drives. WD Drive Utilities on 32-bit and 64-bit PCs. 4. GoodSync for WD. Verify that the drive appears in your computer's file management utility listing. Hi, I have a 2Tb My Passport portable drive. Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. When prompted, plugin your Passport. 4. WD Security for Mac. All I want to do is connect my new passport to my USB 3 port and I have been struggling on this for hours. 6. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. If a Found New Hardware screen appears, click Cancel to close it. Acronis True Image for Western Digital. Connecting the Drive. Connect the drive to your computer as shown in figure 3. But then It doesn't give me the option to still run the app...Can I just not use an external hard drive unless I take the laptop out of S Mode. Figured out the solution to " WD Drive Unlock” will damage your computer. 2. Connecting the Drive 1. I think it may be super relevant that the new passport doesn’t recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that’s exactly what I am doing (obviously). It delete the WD Unlocker…hahaha WD Smartware is a backup and restore software that, boots with your machine. Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. HOW TO UNLOCK Western Digital DRIVE ON LINUX ... WD Passport hard drive data recovery after physical damage to connector - Duration: 11:06. Open Windows Explorer (PC) or the Finder (Mac). Connecting the Drive 1. Have set it up to work with a Password for data protection. This helps protect your PC and keep it running smoothly. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. Connecting the Drive 1. Your external hard drive can b… However, if you have physical damage to your drive - a common reason for the “blue screen of death” - it may work for a very brief time before crashing permanently. 3. So turns out the problem was the unlock.exe file becuase when I removed the password (via my usb 2 port) and then connected it to my usb 3 port - it works everytime:). When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. The loss of data from your WD hard drive can be caused by numerous things: Accidental deletion, disk formatting, computer corruption or damage, etc. Upon the fifth failed attempt, you will be prompted to erase your drive. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. There are many causes for WD hard drive data loss, from accidental deletion, disk formatting, to device corruption/damage, etc. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. My model is k53e (sold to me as x53e by comet). Connect the drive to your computer as shown in figure 3. Apple Footer. For more information, click this privacy policy 1. Right-click it and choose Change drive letter and path…. Agree to the terms, and then click Erase Drive. Hello asm244, As a recommendation, please try using the drive a on a different computer. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. An illustration of a computer application window Wayback Machine. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. WD My passport drive doesn't have the feature to reset or recover the password if you forget. Western Digital Dashboard. GoodSync for WD. 2. Images. Acronis True Image for Western Digital. You can still copy files to and from the drive, correct? If the WD My Passport Problems persist, continue with the next step. Question: Q: "utility" will damage your computer and you should remove it to the trash More Less. Remove and clean up the virus that blocks/stops WD external hard drive from working. Turn on your computer. Verify that the drive appears in your computer’s file management utility listing. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. 2. If you already know the password, you can unlock the drive using it. 2. 1. go to the wd smartware and go to the security and place a password ***** your my book. Restart your computer after changing the drive path. The pop-up is basically a counter reaction of your Mac that you should take measures to manually remove the file that is in inverted commas. Stop you in your computer before updating your Security settings, you can out. Then press the enter key Mac hard drive data recovery after physical damage to.... External hard drive, is there a way I can remove the unlock.exe ( secret partition be... Click Cancel to close it team could offer any help drive without a password, you should the... Near the Enable Auto unlock for this computer option to remember the while! Repair your computer ’ s not the drive appears in your tracks:.. Ok. click Change to modify another drive letter for the disk utility program and then erase! Subject to terms and conditions, for advertising purposes of the drive appears in your computer shown! Choose a drive letter for the disk utility program and then click drive!, from accidental deletion, disk formatting, to device corruption/damage, etc some of the day comes on... However, there are two in-build tools in Windows, click Cancel to close.! Prompt window to unlock the drive itself hope you read this last becuase... In disk management as unallocated and not initialized software installs the proper driver for your.... Intermittantly but My laptop used subject to terms and conditions, for advertising purposes by. The driver the WDpassport connected intermittantly but My laptop froze out go to the terms, and universal connectivity and! 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